Privacy Police
Effective Date: 8/20/2025
This Privacy Policy describes the policies and procedures of Videoshow Pte.Ltd (hereinafter referred to as “we”, “us”, or “our”) regarding the collection, storage, use, and/or sharing of Your information when You (“User”, “You”, or “Your”) use our services. This includes the use of or access to our website (https://ai.videoshowapp.com/, hereinafter referred to as the “Website”) and other related services (collectively referred to as the “Services”).
Important information about Your personal information rights is highlighted in bold. Please pay special attention.
We use Your personal data to provide and improve the Services. If You do not agree with the way we handle personal information as described in this Privacy Policy, please do not provide information when requested and cease using the Services immediately. By using the Website or Services, You consent to our collection and use of Your information in accordance with this Privacy Policy.
Please note that if You input sensitive personal information (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, health data, or sexual orientation) into our ai tools, we will only process such information as outlined in this Privacy Policy. We will never use or disclose this information for any marketing or advertising purposes.
If You have any questions or concerns regarding this Privacy Policy or our services, please review our Terms of Service or contact us directly at support@videoshowapps.com.
This Privacy Policy describes the policies and procedures of Videoshow Pte.Ltd (hereinafter referred to as “we”, “us”, or “our”) regarding the collection, storage, use, and/or sharing of Your information when You (“User”, “You”, or “Your”) use our services. This includes the use of or access to our website (https://ai.videoshowapp.com/, hereinafter referred to as the “Website”) and other related services (collectively referred to as the “Services”).
Important information about Your personal information rights is highlighted in bold. Please pay special attention.
We use Your personal data to provide and improve the Services. If You do not agree with the way we handle personal information as described in this Privacy Policy, please do not provide information when requested and cease using the Services immediately. By using the Website or Services, You consent to our collection and use of Your information in accordance with this Privacy Policy.
Please note that if You input sensitive personal information (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, health data, or sexual orientation) into our ai tools, we will only process such information as outlined in this Privacy Policy. We will never use or disclose this information for any marketing or advertising purposes.
1.Definitions
Unless otherwise agreed, terms used in this Privacy Policy will generally have the following definitions only:
l Website means VIDEOSHOW.ai, accessible from https://ai.videoshowapp.com/
l Account means a unique account created by You to access our Services or parts of them.
l Data Controller means Videoshow Pte.Ltd. (referred to in this Privacy Policy as “Company”, “we”, “us”, or “our”)
l Cookies are small files containing strings of characters that are sent to, or stored on, Your computer, mobile device or other device (usually encrypted) when You log on to and use a website or other web content. Cookie analogues are other technologies that can be used for purposes similar to cookies, e.g., Web Beacon, Proxy, Embedded Scripting, etc.
l Device means any device that can access our Services, such as a computer, mobile phone, digital tablet or any device that can access the Website.
l Personal Information means any type of information recorded electronically or otherwise relating to an identified or identifiable natural person, but does not include information that has been anonymised.
l Services are products, features or tools powered by artificial intelligence, machine learning or similar technologies (collectively, “AI Products”) that we offer. These tools are designed to enable features such as ai Chat, ai Pictures, ai Videos, and provide You with innovative solutions. The terms of this Privacy Statement will govern Your use of the ai Products in connection with our Services, including through the Site or other services.
l You means the individual user accessing or using the Service, or the company or other legal entity represented by that individual, as applicable.
2. Collection and use of Your personal data
We may collect Your personal data when You use our products or services or interact with us. Depending on the services You use and Your interaction with us, different types of data will be collected. In some cases, You may choose not to provide such data, but this may result in us not being able to provide You with the appropriate product or service, or may mean that we are unable to respond to or resolve any issues You raise.
We take all reasonably practicable steps to ensure that the personal data collected is the minimum necessary and relevant for the purposes of processing.
Please note that although our Services rely on automated processes to generate responses, the Services do not make decisions based on Your personal data that have legal effect or similar implications.
2.1 Types of data we may collect
2.1.1 Account information
This includes Your name, email address. If You choose to sign in using another service (e.g. Google), we will receive information about the service You use to sign in, as well as details based on Your chosen account settings in Google, including Your name, email address and unique online identifier (advertising ID, IDFA) and IP address.
2.1.2 Interests and Preferences
You can select ai Partner Preferences (e.g. Your preferred partner image and occupation), Conversation Preferences (e.g. the topics You would like to discuss) and Communication Preferences (e.g. the amount of time You like to use the site). Over time, based on Your use of the Services, we will also learn about Your interests and preferences to personalise Your conversations and Service features.
2.1.3 Purchase Information
If You use a feature that involves payment, our third-party payment service providers (e.g., Google Pay and Apple Pay) may collect information about the purchase or payment transaction, such as order information, purchase tokens, the product You purchased, the date and amount of the order, expiration dates, currency codes, and country codes.
2.1.4 Usage Data
Depending on the features You use, we may collect content You create or upload through the Services (e.g., prompts, text, images, audio, video recordings, and chat history that You enter), as well as information about how You use the Services (e.g., Your interactions with the Services, links and buttons You click on, and pages You visit).
2.1.5 Device Data
includes the operating system, manufacturer and model of Your computer or mobile device, browser type, IP address, device and cookie identifiers, and language settings.
2.1.6 Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on the Services and to store certain information. Tracking technologies used include beacons, tags and scripts to collect and track information and to improve and analyse our Services.
lCookie or Browser Cookie. Cookies are small files placed on Your device. You can instruct Your browser to reject all cookies or to prompt You when a cookie is being sent. However, if you do not accept cookies, you may not be able to use the following functions: automatic login, payment process memory (repeated verification is required) and other specific services.
2.2 Use of Your personal information
The Company may use personal information for the following purposes:
l To provide and maintain our Services, for example, to monitor the use of our Services on the Website.
l To manage Your account: to manage Your registration as a user of the Services. The personal data You provide enables You to access different features of the Services available to You as a registered user.
l To provide You with news, special offers and general information about other goods, services and events we offer that are similar to those You have already purchased or enquired about, unless You have opted out of receiving such information.
l To processe Your requests: to process and administer Your requests to us.
l Other Purposes: we may use Your information for other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, evaluating and improving our services, products, marketing, and Your overall experience.
2.3 AI Model Training
In order to improve our service quality, we may use your input/output content to train AI models after de-identification process. You can request to turn off this feature by sending an email to our customer service email address, after which:
(1) Collected data continues to be used for existing models;
(2) New data is no longer used for training.
3.Sharing of Your personal data
3.1 We will only share Your personal data with selected recipients where necessary, including:
3.1.1 Service providers and business partners
We may share Your personal data with companies that help us run our business by processing personal data on our behalf for the purposes set out above. We will make reasonable efforts to review the privacy and data security practices of our vendors. We will ask these suppliers to agree to protect the data we share with them in accordance with this policy and to access, process or store Your personal information only in the course of fulfilling their duties to us, and will make clear to You the terms of these suppliers' privacy policies. This specifically includes:
Firebase SDK: We will share Your IP address, username, email address, iOS UDID or system-level Android Advertising ID, phone number, user agent string, Instance ID, crash traces, Breakpad minidump formatted data (NDK) (for crash reporting only), and device specifications (iOS). This information will be used to uniquely identify users for the purpose of providing statistical and data analytics services. To learn more about Firebase's current personal information protection practices related to this data processing, click here:【https://firebase.google.com/support/privacy】
3.1.3 Competent Authorities and Other Interested Parties
We may share information with law enforcement, government authorities if VIDEOSHOW.ai is under a duty to disclose or share such personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of its business, customers, or others. If the request comes from a foreign jurisdiction, we will generally disclose the information in the good faith belief that the disclosure is permissible in both jurisdictions. In all cases, we may, in our sole discretion, raise or waive any legal objections or rights available to us.
3.1.4 Business Transferees
We may share information with acquirers and other relevant participants (including, but not limited to, financial advisors) in business transactions (or the negotiation of such transactions) involving the divestiture, merger, consolidation, acquisition, reorganisation, sale or other disposal of all or part of VIDEOSHOW.ai's business or disposition of assets or disposition of an equity interest (including in connection with bankruptcy or similar proceedings), legal advisors) to share information. In such cases, we will notify You in advance and use reasonable endeavours to require the acquiring entity to comply with this Privacy Policy.
3.2 Links to Third Party Websites, Products and Services
To ensure a smooth user experience, the Site, our products and services may contain links to third party websites, products and services. Our products and services may also use or offer third party products or services. We have no control over third party websites, products and services, but You can choose whether or not to access these links.
We also have no control over the privacy or data protection policies of third parties, as these third parties are not bound by this statement. Please read and refer to the privacy or data protection policies of third parties before submitting personal data to them.
4.Retention of Your personal data
Company will retain Your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your personal data to the extent necessary to fulfil our legal obligations (for example, if we need to retain Your data to comply with applicable law), resolve disputes and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analyses. Usage data is typically retained for a shorter period of time, unless it is used to enhance security or improve the functionality of our services or we are legally obligated to retain it for a longer period of time.
5. Security of Your personal data
We use commercially reasonable industry-standard security techniques and safeguards to protect the personal data of our users processed by VIDEOSHOW.ai against unauthorised access, loss or destruction, unlawful processing, and any processing that is inconsistent with the purposes described in this Privacy Policy. We also expect our service providers to protect information in the same way. However, it is not possible to guarantee that data transfers over the Internet, mobile networks, wireless transmissions or electronic storage of information are 100% secure. It is Your responsibility to ensure the security of Your device as well as the credentials used to access this website. We recommend that You enable all available security features, such as passwords or fingerprint locks, to protect access to this website and any personal data stored or processed therein.
In the event of any personal data security incident, we will notify You of the basic information about the security incident and its possible impact, the measures we have taken or will take, proactive defence and risk mitigation recommendations and remedial measures, in accordance with the requirements of the local law, by means of e-mails, push notifications and the like. When it is difficult to notify data subjects individually, we will take appropriate and effective measures to publish security notifications. In addition, we will report on the handling of personal data security incidents as required by the supervisory authority.
6. Transfer of Your personal data
We use global cloud services to process and store Your personal data. Currently, our servers are located in the United States and Japan. In addition, we may rely on service providers around the world to support our operations and provide services to You. As a result, Your personal data may be transferred to third party service providers and business partners in different locations to fulfil the purposes described in this policy. If we transfer any personal data to a third country to fulfil one or more of the purposes described in this policy, we will do so in accordance with the requirements of applicable local data protection laws.
7.USER RIGHTS
To the extent required by the laws of Your jurisdiction, You may have one or more of the following rights. Before exercising any of the following rights, You may consult with Your legal advisor if the laws of Your jurisdiction require such rights. You may exercise Your rights by sending an email to support@videoshowapps.com:
l Right to be informed: Users have the right to receive clear, transparent and easily understandable information about how VIDEOSHOW.ai collects and uses personal data and their rights.
l Right of access: Users have the right to obtain access to their personal data (if VIDEOSHOW.ai is processing it), as well as certain other information (similar to that provided in this Privacy Policy).
l Right to rectification: the user has the right to request rectification of his/her personal data if it is inaccurate or incomplete.
l Right to deletion or erasure: this “right to be forgotten” enables the user to request the deletion or removal of his/her personal data in the event that VIDEOSHOW.ai does not have compelling reasons for continuing to use it.
l Right to restriction of processing: under certain circumstances, the user has the right to “block” or inhibit further use of his personal data.
l Right to data portability: the user has the right to receive his/her personal data held by VIDEOSHOW.ai in a structured, commonly used and machine-readable format and the right to transmit this data to another controller.
l Right to object to processing: the user has the right to object to the processing of his/her personal data at any time, based on his/her specific situation.
l Right to complain: the user has the right to complain to his/her national supervisory authority about the way in which VIDEOSHOW.ai processes his/her personal data.
l Right to withdraw consent: If the User has given consent to VIDEOSHOW.ai to process his/her personal data in a specific way, the User has the right to withdraw his/her consent at any time. If the User does so, it does not mean that anything VIDEOSHOW.ai did with the User's personal data on the basis of the User's consent before the User withdrew it was unlawful, but VIDEOSHOW.ai will no longer use the User's personal data for that purpose in the future.
Upon receipt of a user's request for the above data rights, we will complete the verification and reply within 15 natural days, which can be extended to 30 working days for complex requests (in which case we will also notify You in advance).
8.Minor Privacy
This service is not available to individuals under the age of 18. If we become aware that a minor under the age of 18 is using the Application, we will immediately block access and delete their account. If You believe that a minor under the age of 18 has provided us with personal information through the Service, please contact us and we will endeavour to delete that information from our database.
9.Revisions to this Privacy Policy
We may update this Privacy Policy (or other documents related to the Privacy Policy) from time to time to reflect changes in legal, regulatory, operational requirements, our practices and other factors. You are advised to review this Privacy Policy periodically for updates. Changes to this Privacy Policy are effective when posted on this page. If any changes are unacceptable to You, You should discontinue Your continued use of the Service. We will notify You of any changes to this Policy when required by applicable law. We may also communicate significant updates directly through notices on the Site.
10.Contact us
If You need to contact VIDEOSHOW.ai for any reason (including to exercise any of the data protection rights mentioned above), please contact support@videoshowapps.com. VIDEOSHOW.ai will process user requests and provide information free of charge, unless the request is manifestly unfounded or disproportionate (in particular because of its repetitive nature), in which case VIDEOSHOW.ai may charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking action on the request) or refuse to process the request.
11.Supplemental Terms and Conditions for Certain Regions
European Economic Area (“EEA”), Switzerland, and UK
If You are using the Services in the EEA, Switzerland or the UK (the “European Region”), the following sections of this article also apply to You.
International data transfers.
Videoshow.ai processes Your Personal Data on servers located outside of the EEA, Switzerland and the UK for the purposes described in this Privacy Policy. This includes processing and storing Your Personal Data in our facilities and servers in the United States or Japan. While data protection law varies by country and these countries may not offer the same level of data protection as Your home country, we apply the protections described in this policy to Your Personal Data regardless of where it is processed.
Your rights
Additionally You have the following data protection rights:
(1)You can request access, correction, updates or deletion of Your Personal Data.
(2)You can object to our processing of Your Personal Data, ask us to restrict processing of Your Personal Data or request portability of Your Personal Data.
(3)If we have collected and processed Your Personal Data with Your consent, then You can withdraw Your consent at any time. Withdrawing Your consent will not affect the lawfulness of any processing we conducted prior to Your withdrawal, nor will it affect processing of Your Personal Data conducted in reliance on lawful processing grounds other than consent.
(4)You have the right to complain to a data protection authority about our collection and use of Your Personal Data.
Please note that in order to protect Your information, we will need to verify Your identity before responding to any request to exercise Your rights. In some cases we may need to collect additional information to verify Your identity, such as e-mail address.
How to exercise Your rights
Under the GDPR, You may exercise these rights or You may designate an authorized agent to make these requests on Your behalf by contacting us at support@videoshowapps.com. For requests by an authorized agent, we may require You to directly verify Your identity with us, and confirm with us that You provided the authorized agent permission to submit the request.
California
California privacy laws require specific disclosures. The following sections of this section detail additional information about the types of personal data we collect and how we use and disclose this information. You can read more about the scope of the personal data we collect and how we use it in “Collecting and Using Your Personal Data” above.
Categories of personal data | Use of personal data | Disclosure of personal data |
As noted above, we collect the following information: l Account information: including Your name, email address. If You choose to sign in using another service (e.g. Google), we will receive information about the service You use to sign in, as well as details based on the account settings You have selected in Google, including Your name, email address and unique online identifier (advertising ID, IDFA) and IP address. l Interests and preferences: including Your chosen ai partner preferences (e.g., Your preferred partner image and occupation), conversation preferences (e.g., topics You would like to discuss), and communication preferences (e.g., the amount of time You like to use the site). l Purchase Information; including order information, purchase tokens, products You purchased, order date and amount, expiration date, currency code, and country code. l Usage Data; including content You create or upload through the Services (such as prompts, text, images, audio, video recordings, and chat history that You type), and information about how You use the Services (such as Your interactions with the Services, the links and buttons You click, and the pages You visit). l Device Data: including the operating system, manufacturer and model of Your computer or mobile device, browser type, IP address, device and cookie identifiers, and language settings. l Cookies or Browser Cookies | As noted above, we use this information for the following purposes: l Identity verification; l Operating our services; l Communicating and contacting You; l Improving our services; l Marketing and advertising; l Exercising our rights; l Legal compliance; l Protecting Your information; l to power, enable, or train artificial intelligence and machine learning models, tools, or techniques for training purposes | As noted above, we may disclose this information in the following circumstances: Service providers and business partners; Government agencies or other third parties for legal reasons; Complaining parties; Third party acquirers;
|
Your rights
If You are a California resident and the CCPA does not recognize an exemption that applies to You or Your Personal Information, You have the right to:
(1) Request we disclose to You free of charge the following information covering the 12 months preceding Your request:
— the categories of Personal Information about You that we collected;
— the categories of sources from which the Personal Information was collected and the purpose for collecting Personal Information about You;
— the categories of third parties to whom we disclosed Personal Information about You and the categories of Personal Information that was disclosed (if applicable) and the purpose for disclosing the Personal Information about You; and
(1) Request we delete Personal Information we collected from You, unless CCPA recognizes an exemption; and
(2) Be free from unlawful discrimination for exercising Your rights including providing a different level or quality of services or deny goods or services to You when You exercise Your rights under the CCPA.
(1) Having the right to appeal a decision we make relating to requests to exercise Your rights.
Please note that in order to protect Your information, we will need to verify Your identity before responding to any request to exercise Your rights. In some cases we may need to collect additional information to verify Your identity, such as e-mail address.
In the past 12 months, we have not sold personal information of California residents within the meaning of “sold” in the CCPA.
How to exercise Your rights
Under the CCPA, You may exercise these rights Yourself or You may designate an authorized agent to make these requests on Your behalf by contacting us at support@videoshowapps.com. For requests by an authorized agent, we may require You to directly verify Your identity with us, and confirm with us that You provided the authorized agent permission to submit the request.